norixbet Privacy Policy
We are fully transparent about how your personal information is collected, used, and protected — everything is explained here.
norixbet values the privacy of users in Bangladesh above all else. This privacy policy will tell you what types of information we collect, why we collect it, how we store it, and what rights you have over your information. By registering for or using the norixbet platform, you are considered to have accepted the terms of this policy.
Definitions and Applicability
In this privacy policy, "we", "our", or "norixbet" refers to this website and the entity that operates it. "You" or "user" refers to any person who uses the norixbet website, application, or services.
This policy applies to all norixbet services — including cricket betting, live casino, slot games, and other gaming services. If you access our platform from Bangladesh, this policy applies to you in full.
What Information We Collect
We may collect your information in various ways. The types of information collected are detailed below:
2.1 Registration and Account Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Preferred language and currency (Bangladeshi Taka / BDT)
2.2 Identity Verification Information (KYC)
- National ID (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Selfie photo (for identity confirmation when required)
2.3 Financial Information
- Payment method details (bKash, Nagad, Rocket, Upay number or bank account details)
- Transaction history (records of deposits and withdrawals)
- Information on participation in bonus and promotional activities
2.4 Technical and Usage Information
- IP address and device type (mobile, desktop)
- Browser information and operating system
- Login and session duration
- Game play history and betting activity
- Data collected through cookies and tracking technologies
Purpose of Data Collection
norixbet uses your information only for legitimate and necessary purposes. The main purposes are:
- Account management: Creating, verifying, and maintaining your account.
- Service delivery: Running gaming, betting, and payment services without interruption.
- Age verification: Ensuring that only users aged 21 or above can use the platform.
- Financial security: Preventing fraud, preventing money laundering (AML), and ensuring safe transactions.
- Customer support: Providing assistance and resolving complaints via 24/7 live chat.
- Personalisation: Providing game recommendations and promotional offers based on your preferences.
- Legal compliance: Adhering to applicable laws and regulations.
- Platform improvement: Analysing user experience to improve service quality.
Information Sharing Policy
norixbet may share your personal information with third parties only in the circumstances listed below:
4.1 Service Provider Partners
Necessary information may be shared with payment processors (bKash, Nagad, Rocket, Upay, bank transfer), game software providers, and technical service providers. These partners are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information under court orders, lawful requests from investigative authorities, or applicable law.
4.3 Fraud and Security
Information may be reported to relevant authorities as necessary to prevent money laundering (AML), monitor suspicious activity, and protect platform security.
4.4 Business Transfers
In the event of a company merger, acquisition, or sale of assets, user information may be transferred. We will provide advance notice in such cases.
Data Storage and Security
5.1 Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for up to five years to meet legal obligations. After that, the information will be securely deleted.
5.2 Security Measures
norixbet uses industry-standard security technology to protect your information:
- SSL encryption: All data transmissions are protected by 256-bit SSL.
- Password hashing: Passwords are never stored directly; strong cryptographic algorithms are used.
- Two-factor authentication (2FA): Available for additional account security.
- Firewall and secure servers: Data is kept protected from unauthorised access.
- Regular security reviews: Our systems undergo regular security audits.
Cookies and Tracking Technologies
The norixbet website uses cookies and similar technologies. Cookies are small files stored in your browser that help improve your experience.
6.1 Cookies We Use
- Essential cookies: To maintain login sessions and ensure security.
- Functional cookies: To remember your language and preference settings.
- Analytics cookies: To understand site usage patterns (not personally identifiable).
- Marketing cookies: To show you relevant offers based on your interests.
6.2 Cookie Controls
You can disable cookies in your browser settings. Please note, however, that disabling certain cookies may cause some features of the site to stop working correctly.
Protection of Minors
norixbet is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory during registration.
If we become aware that someone under the age of 21 is using our platform, that account will be closed immediately and the associated information will be deleted.
International Data Transfers
Our servers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that such transfers are carried out under strict protection measures and that the level of data protection is no less than the standards described in this policy.
Your Rights
As a registered user of norixbet, you have the following rights regarding your personal information:
Right to access
You have the right to know what information we hold about you.
Right to rectification
You have the right to request correction of inaccurate or incomplete information.
Right to erasure
In certain circumstances, you may request that your information be deleted.
Right to object to processing
You have the right to object to the use of your information for specific purposes.
Right to data portability
The right to receive your information in a structured, machine-readable format.
Right to withdraw consent
The right to withdraw consent for processing of information provided on the basis of consent.
Third-Party Links and Services
The norixbet platform may integrate services from third-party game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others). These providers may have their own privacy policies and norixbet is not responsible for their policies.
Payment providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies. We recommend reading the relevant platform's policy before using their services.
Policy Change Notice
norixbet reserves the right to change, amend, or update this privacy policy at any time. For significant changes:
- A notice will be published on the website.
- Registered email addresses may be notified.
- The "Last updated" date at the top of this page will be changed.
Continued use of our platform after any changes will be considered acceptance of the updated policy.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. norixbet is always committed to protecting your information.
norixbet Support Team
Available in Bengali 24 hours a day, 7 days a week — log in to the site and chat directly.
[email protected]
Emails are typically responded to within 24-48 hours.